Support Hub
Here we share installation videos, how-to guides for App installation and downloadable resources.
If you need further assistance, our customer support team would be delighted to assist.
Installing Apps not listed on Google Play
Due to licensing agreements between Google and content providers, not every App is available on the Google Play store.
We're able to work around this by using a platform called 'Aptoide'.
Go ahead and download Aptoide below, put the file on a USB stick and come back to read on.
- Use your remote to scroll down to the bottom row of your Android TV menu. Here you’ll see a cog icon; go ahead and select it. Next, scroll down and select “Security & Restrictions.” Finally, in the menu that appears, toggle “Unknown sources” to on.
- Plug your USB stick with Aptoid on into the projector.
- Open the 'Files' app on the projector, select Aptoid, and a menu will appear prompting you to install.
- Once installed, open Aptoid and find the App you'd like to install. Try and aim for the 'Android TV' version if given multiple choices.
- Once you've installed the App you'd like, then open it and enjoy!
Assembling the Screen
Resources
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Manuals
Download ManualsDownload the operating manuals for the suitcase cinema components, as well as a copy of the quick start guide if you've lost your original.
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Customer Service
Contact Customer SupportHave any questions not covered here?
Speak to our friendly customer service team.